Lottomart is an online gaming platform operated by Maple International Ventures Limited, based in Gibraltar. While the main site at lottomart.com focuses on casino games, lotto betting, scratch cards and related services, it also provides clear contact points for players and users who need support or have inquiries.
The most straightforward way to reach the Lottomart support team is by email. This channel is ideal for detailed questions, account issues, complaints or official correspondence. You can write to the main support address at [email protected] at any time. Email inquiries are typically handled by trained customer support agents who can review your message and respond with specific guidance or solutions based on the nature of your request.
If you need quicker feedback or live interaction, Lottomart offers a live chat feature. This option is accessible directly through the Support section of the Lottomart app or the website interface. Once you open the app or site, navigate to the “Contact Us” area under Support and start a chat session to speak with a representative in real time. This is especially useful for instant help with simple issues or when you want immediate clarification on site features.
In some reports and player reviews, a phone number is referenced for Lottomart customer assistance. The number associated with support operations can be dialed during typical business hours and connects you to agents who can talk through concerns verbally. This phone option can be useful when email or chat aren’t convenient for you.
Lottomart also has a structured complaints process for matters that require formal attention. You can send a complaint by email to [email protected], making sure to include “complaint” clearly in your message along with relevant details such as your account information, date of the issue, and a full description of the situation. The platform aims to acknowledge complaints within a short timeframe and work toward a resolution.
Both the Lottomart app (available on Android and iOS) and the website feature a Support or Help section. Within this section, you’ll find links to email contact, live chat initiation, FAQs and the option to update personal details. If you need any contact-related help, opening the Support area within the app or site is the fastest way to see all options at a glance.
It’s always best to provide clear and concise information when you reach out — include your player ID if you’re a registered user, a brief summary of your question or problem, and any relevant screenshots. Whether you choose live chat, email, or phone, detailed initial messaging helps the support team assist you more efficiently.
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